Minimise data
A page address and issue description usually suffice. Do not send identity documents or card data.
This notice concerns reading the website and emailing enquiries. Share necessary details for content questions and omit confidential information.
Opening a page exchanges requests between a browser and server. Technical requests can contain address, time and device information. Private browsing does not establish complete invisibility.
An email includes its sender address, text and attachments. These are relevant to understanding and responding to the enquiry. Unrelated documents unnecessarily expose additional personal information.
Review storage and privacy controls on your device. Clearing data may affect saved preferences or sessions at other services. This notice does not replace another service's privacy policy.
A page address and issue description usually suffice. Do not send identity documents or card data.
Mask numbers, codes and other people's details in screenshots.
Identify the conversation date when asking about information in earlier emails.
Ask [email protected] about information in your previous correspondence. Identify the message or information concerned; do not send passwords or new identity documents.